How payments work in Vagaro
Vagaro is booking and business software that also takes payments. Its built-in card payments run through Vagaro Merchant Services. A payment processor is the company that moves card money from your customer to your bank.
Salon owners also ask about fees, payouts and card readers. All three come down to your Vagaro Merchant Services agreement and the reports in your account.
Who this suits
Best fit
- A salon or studio that wants to read its statement and know its real rate while staying on Vagaro.
Not a fit
- Anyone who wants a different processor inside Vagaro. We have not found a way to do that.
What you can do instead
- Add up the card fees in your Vagaro reports for a month and divide by your card sales to get your effective rate.
- Read your Merchant Services agreement for fee terms and payout timing.
- Ask us to read your numbers with you. A person will tell you what they mean, even if the answer is to stay where you are.
- Treat a change of software as a separate decision. There is no pressure to switch.
What to watch
- Cards your customers have saved on file. Ask whether they can be moved to the new setup, or whether customers would need to enter them again.
- Recurring billing and subscriptions, which are tied to those saved cards.
- Gift card balances, if you sell gift cards.
- Card surcharges. Card network rules and some state laws limit them, so check before you add or keep one.
- Your current contract end date and any early cancellation fee.
Questions merchants ask
Can I use a different processor with Vagaro?
We have not found a supported connection for that. Vagaro's built-in payments run through Vagaro Merchant Services. Ask us and we will check your account.
Where do I find my Vagaro card processing fees?
Open your monthly processing statement and add up every fee. Divide that total by your card sales for the month. The result is your effective rate, the real percentage you pay after every fee. Our free statement review walks you through it.
Can I charge clients extra to cover card fees?
Rules vary by card network and by state, and your agreement may have its own terms. Check before you add a charge. Our surcharge guide covers the basics.
When do my payouts arrive?
Payout timing is set in your Vagaro Merchant Services agreement. Ask for it in writing if it is not clear.
See what you pay, for free
A person reads your statement with you and tells you what each fee means and whether a different processor is even possible with Vagaro. There is no pressure to switch.