Skip to main content
Norvet MSP
Veteran-ownedSDVOSB-certifiedAtlanta HQ, Nationwide

Request On-Site Service

Need a Wi-Fi access point reconfigured, a phone or POS terminal issue resolved, network closet cleanup, or smart-hands on a project? Tell us what you need and a member of the Norvet team will follow up. For structured cabling, camera, or access-control installation, we can connect you with an independent licensed contractor.

Submit a Service RequestEmergency? Call (833) 281-9898

What we handle on-site

If it is on-site IT support, this is the right form

  • Wi-Fi access point configuration and troubleshooting
  • VoIP and business phone service setup and troubleshooting
  • POS and payment terminal setup and troubleshooting
  • Network closet cleanup and rack organization
  • Smart-hands and remote-eyes field support

Need structured cabling, camera, or access-control installation? Tell us about your project and we can connect you with an independent licensed contractor.

Service Request

Norvet is fully insured: general liability, umbrella, workers’ compensation, and errors & omissions (E&O) coverage. ACORD 25 certificate available on request.

Fields marked with * are required. A member of the Norvet team will follow up to confirm next steps.

1About you
2Where (the service site)
Site type *

On-site contact (if different from you)

3What you need

Describe the issue or scope. Include specifics: how many drops, which devices are affected, what you have already tried.

Optional. Helps us scope time and materials.

+Helpful extras (optional)
Have photos, a floor plan, or a support ticket? Email them to support@norvetmsp.com after you submit. Include your name in the subject line so we can match it to your request.

By submitting, you agree to our Privacy Policy. We will only use this information to coordinate your service request.

Common questions

Planning a bigger buildout?

Bigger cabling project?

For new office builds, tenant improvements, or multi-drop installations, tell us about the project and we can help connect it with an appropriate contractor.

Tell Us About Your Project

Nationwide field deployments

Field services overview

Learn more about how Norvet coordinates field technicians for network infrastructure support and site surveys nationwide.

View field services