Why Businesses Choose Norvet MSP
Not all MSPs are the same. Here is how we compare — transparently, with real numbers, and no sales pitch.
The Problems You Already Know
If you have been burned by an MSP before — or if your in-house IT is stretched thin — these will sound familiar.
Hidden fees after signing
Most MSPs quote low and stack add-ons. Our pricing page shows exactly what you pay — calculator included.
Slow response, slower resolution
Industry average response time is 4-8 hours. Ours is under 1 hour with documented SLAs you can hold us to.
One technician, zero backup
When your IT person takes vacation or quits, you have zero coverage. We have 200+ US-based technicians available 24/7.
No security strategy
Most MSPs sell antivirus and call it cybersecurity. We include MDR/XDR, dark web monitoring, and compliance advisory.
Norvet vs Typical MSP vs In-House IT
A side-by-side comparison so you can decide what makes sense for your business.
| Feature | Norvet MSP | Typical MSP | In-House IT |
|---|---|---|---|
| Monthly cost (25 users) | $1,475 | $2,500-$4,000 | $6,000-$10,000+ |
| Transparent pricing | Yes — published | "Contact us" | N/A |
| 24/7 helpdesk | Included | Often extra | Not feasible |
| Response time SLA | < 1 hour | 4-8 hours | Varies |
| MDR / XDR monitoring | Included (Pro+) | Add-on $$ | Separate vendor |
| Compliance advisory | Included (Pro+) | Rare | Hire consultant |
| Patch management | Automated | Often manual | Manual |
| Vacation / sick coverage | 200+ techs | Limited | 0 coverage |
| Long-term contract | Month-to-month | 1-3 years | Employment |
| Satisfaction guarantee | 90-day refund | Rare | None |
| Veteran-owned (SDVOSB) | Yes | Rarely | N/A |
What Sets Us Apart
90-Day Guarantee
Not satisfied? Full refund. No questions asked.
24/7 US-Based Support
200+ certified technicians. Chat, phone, email. Most issues resolved in under 20 minutes.
SDVOSB Certified
Service-Disabled Veteran-Owned. Federal procurement ready. UEI: NQFVNDX9RAV1.
Transparent Pricing
Published pricing, interactive calculator, no hidden fees. Month-to-month — no lock-in contracts.
Ready to See the Difference?
Book a free discovery call and get a custom quote — or take our 5-minute IT assessment to see where you stand.