How payments work in Foxy
Foxy's help center says to connect Foxy to your Authorize.Net account to accept one-time and recurring payments with all major credit and debit cards.
Foxy lists the United States, Canada, the United Kingdom and Australia for this gateway.
Foxy is a hosted cart and checkout service for websites.
This guide covers online and invoice payments, the ones Foxy takes through its payment connection.
What changes and what stays
What changes
- The payment connection inside Foxy: either a new gateway login, or a new account behind the gateway you already use. We tell you which after we read your statement.
- Who settles your card money and sends your monthly statement.
- Your fees. We show you the real numbers from your own statement and never predict them.
What stays
- Foxy itself, with your customers, records and the way you work.
- What your customers see when they pay, in most cases.
Who this suits
Best fit
- A site that sells with recurring or one-time payments and wants the gateway chosen by the owner.
- Your processing contract is near its end, or you can time a change around it.
- You have not looked at your statement in a while and want a person to read it with you.
Not a fit
- A site outside the countries Foxy lists for this gateway.
- Your statement is already clear and you are happy with it. Then the honest answer may be to stay where you are.
- You are in the middle of a contract with a large early cancellation fee and cannot time a change.
What a switch involves
- Send your latest statement. A person reads it with you and works out your effective rate. This is free and there is no pressure to switch.
- We check what Foxy allows for your setup. Plans and settings differ, so we confirm what your Foxy account can do. If the honest answer is to stay, we say so.
- Apply for the new account, if a change makes sense. This takes business and bank details. How long it takes varies with the account review and with any hardware involved.
- Update the payment connection in Foxy. Enter the new connection details in your payment settings and run a test payment before you tell customers anything.
- Move saved cards and recurring payments, then close the old account. Do this when your contract allows it. Closing the old account too early can stop recurring charges.
Timing varies. We give you a realistic timeline for your setup when we read your statement.
What to watch
- Foxy's guide says new Authorize.Net accounts start with test mode on, which blocks real payments even when live credentials are entered. Turn it off before you go live.
- Cards your customers have saved on file. Ask whether they can be moved to the new setup, or whether customers would need to enter them again.
- Recurring billing and subscriptions, which are tied to those saved cards.
- Gift card balances, if you sell gift cards.
- Card surcharges. Card network rules and some state laws limit them, so check before you add or keep one.
- Your current contract end date and any early cancellation fee.
Questions merchants ask
Why are no payments coming through?
Foxy's guide says Authorize.Net test mode is on by default for new accounts. If it stays on, no real payments are taken.
Which countries are listed?
Foxy lists the United States, Canada, the United Kingdom and Australia.
Does it handle recurring payments?
Foxy says connecting Authorize.Net lets you accept one-time and recurring payments.
How do I see what I pay now?
Open your monthly processing statement and add up every fee. Divide that total by your card sales for the month. The result is your effective rate, the real percentage you pay after every fee. Our free statement review walks you through it.
See what you pay, for free
A person reads your statement with you and tells you what each fee means and whether a different processor is even possible with Foxy. There is no pressure to switch.